Terms of purchase

This document is not filed (not accessible afterwards), is concluded in electronic form only, is not a written contract, is written in English, does not refer to a code of conduct. In case of any questions regarding the operation of the webshop, the ordering and delivery process, please contact us at the contact details provided. 

These GTC apply to the legal relations on the Service Provider's website https://pvsolarstore.com/ and its subdomains. These GTC are permanently available on the following website: https://pvsolarstore.com/shop_help.php?tab=terms  and can be downloaded and printed at any time from the following link: https://pvsolarstore.com/shop_help.php?tab=terms 

Name of the service provider:

Solar&Solar Trade and Service Company Limited Liability Company

The location of the service provider (and the place where the complaint is lodged):

1163 Budapest, Veres Péter út 51.

The contact details of the service provider, the e-mail address regularly used to contact the users:

webshop@solarandsolar.hu

Company registration number:

01 09 337415

Tax number:

12538306-2-42

Name of the registering authority:

Court of Justice of the Capital City Court

Phone number:

+36 70 501 6209

Language of the contract:

English

Name, address and e-mail address of the hosting provider: 

Unas Online Korlátolt Felelősségű Társaság 9400 Sopron, Kőszegi út 14.

+36 99 200 200

unas@unas.hu

2.1. The issues not regulated in these Rules and the interpretation of these Rules shall be governed by Hungarian law, in particular by Act V of 2013 on the Civil Code ("Civil Code") and Act CVIII of 2001 on certain issues of electronic commerce services and information society services (Elker. tv.). The binding provisions of the relevant legislation shall apply to the parties without any specific

2.2. These Rules shall enter into force on 15 May 2020 and shall remain in force until revoked. The Service Provider shall be entitled to unilaterally amend the Regulations (circumstances giving rise to the amendment: changes in the cost of delivery, changes in legislation, business interests, changes in the company). The Service Provider shall publish the amendments on the website 11 (eleven) days before they enter into force, during which period the User shall be entitled to withdraw from or terminate the By using the website, Users agree that all regulations relating to their use of the website shall automatically apply to them.

2.3. The Service Provider reserves all rights with respect to the website, any part thereof and the content displayed thereon, as well as the distribution of the website. You may not download, electronically store, process or sell the content of the website or any part thereof without the written consent of the Provider. 

3.1. By purchasing/registering on the website, the User declares that he/she has read and accepted the terms and conditions of these GTC and the Privacy Policy published on the website and consents to the processing of data.

3.2. The User is required to provide his/her real data during the purchase/registration process. In the event of false data or data that can be linked to another person provided during the purchase/registration, the resulting electronic contract shall be null and The Service Provider excludes its liability if the User uses its services in the name of another person, using the data of another person.

3.3. The Service Provider shall not be liable for any delivery delays or other problems or errors caused by incorrect and/or inaccurate data provided by the User.

3.4. The Service Provider shall not be liable for any damages resulting from the User forgetting his password or if it becomes available to unauthorized persons for any reason beyond the control of the Service Provider. 

4.1. The products displayed are mainly available online, but in exceptional cases - by special agreement - by email and by post. The prices displayed for the products are in HUF, do not include VAT and delivery charges. No extra packaging costs will be charged.

4.2. In the webshop, the Service Provider shall display the name and description of the product in detail, and shall display a photo of the The images displayed on the product data sheets may differ from the real ones. 

4.3. When special offers are introduced, the Service Provider fully informs the Users about the discounts and their exact duration.  

4.4. If the Service Provider, despite all due care, displays an incorrect price on the webshop interface, in particular a price of "0" Ft or "1" Ft that is obviously incorrect, e.g. significantly different from the average market price of the product, or due to a system error, the Service Provider is not obliged to sell the product at the incorrect price, but may offer to sell it at the correct price, in the knowledge of which the Customer may withdraw from the purchase. A significant difference is considered to be a difference of at least 50 %, either positive or negative, from the market value of the product or service in question, in accordance with domestic case law. However, we would like to inform consumers that the law does not define the concept of a conspicuous disproportion in value (Civil Code, 6:98). 

4.5. In the case of a price error of the magnitude described in clause 4.4, there is a striking discrepancy between the true price of the product and the price indicated, which a Buyer can be expected to notice immediately. Pursuant to Act V of 2013 on the Civil Code (Civil Code), a contract is concluded by the mutual and consensual expression of the will of the parties. If the parties cannot agree on the contractual terms, e. if there is no mutual and unanimous expression of the will of the parties, there is no valid contract, which would give rise to rights and obligations. On this basis, an order confirmed at an incorrect/incorrect price shall be considered as a void contract.

5.1. Only registered users can make purchases. 

5.2. The user logs in the webshop after registration. 

5.3. The user sets the number of products to be Some products can only be ordered in multiples of the minimum order quantity.

5.4. By clicking on the "ADD TO CART" button, the User adds the selected products to the The User can view the contents of the shopping cart and/or complete the purchase at any time by clicking on the "CART" icon.

5.5. If the User wishes to add more products to the shopping cart, he/she selects the "SUBSCRIBE TO SHOPPING" button, which will take him/her back to the main If you do not wish to purchase any further products, you can check and change the number of items you wish to purchase.

Click on the "DELETE" button to delete the product. To finalise your purchase, click on "CONTINUE TO CHECKOUT".

5.6. On the ACCEPTABILITY page, the User selects or modifies the billing information and then clicks on the "GO TO Billing Methods" button to proceed. 

5.7. On the DELIVERY page, the User selects the delivery method: 

    5.7.1. Price offer for home delivery by courier - on request, the Service Provider will prepare a custom The delivery cost will be determined depending on the size and weight of the products ordered, the total value of the order, the place and time of delivery.

5.8. The total amount payable, based on the order summary and confirmation letter, includes all costs and product charges, but excludes the cost of delivery. The invoice (and warranty ticket if included) is included in the package. The user is obliged to inspect the parcel before the courier on delivery and, in the event of any damage to the products or packaging, to request a report to be made, and is not obliged to accept the parcel if it is damaged. The Service Provider will not accept any subsequent complaints without a report!

5.9. On the PAYMENT page, the User chooses one of the following payment methods: 

• Bank transfer (advance payment) - The User must transfer the amount of the ordered products to the bank account specified in the confirmation e-mail within 3 days. After the amount has been credited to the Service Provider's bank account, the User is entitled to receive the product(s) in the manner specified by him/her. The bank transfer may be made in euros (EUR). 

  and then click on the "CONTINUE TO SUMMARY" button to continue.

5.10. Correction of data entry errors: in any case, before completing the order process, the User can go back to the previous phase and correct the data entered. 

In detail: during the ordering process, the contents of the shopping cart are constantly visible, and you can make changes at any time by clicking on the "BACK TO CART" button. If the basket does not contain the quantity you wish to order, you can enter the number of items in the data entry field in the quantity column, or the number of items in the quantity column.

You can change it with the "-" or "+" buttons. If the User wishes to delete products in the shopping cart, he/she clicks on the "DELETE" button.

During the ordering process, the User has the possibility to continuously to correct/delete data.

5.11. After entering the data, the User can click on the "ORDER" button to send his order, but before that he can check the data once again, or send a comment with his order, or send us an e-mail with any other request related to the order. 

5.12. By placing an order, the User acknowledges and accepts these General Terms and Conditions and the obligation to pay for the order. 

5.13. User will receive an e-mail confirmation after sending the order. If this confirmation is not received by the User within a reasonable period of time, depending on the nature of the service, but not later than 72 hours after the User's order has been sent, the User shall be released from the obligation to make an offer or contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to the latter. The Service Provider shall not be liable for confirmation if the confirmation is not received in time because the User has entered an incorrect e-mail address during registration or because the storage space of his account is full and he is unable to receive messages.

5.14. The User acknowledges that the confirmation referred to in the previous point is only an automatic confirmation and does not constitute a The contract shall be concluded when the Service Provider notifies the User of the details of the order and its expected fulfilment by e-mail following the automatic confirmation referred to in the previous point.

5.15. If there is an error or omission in the products or prices in the webshop, we reserve the right to correct it. In such a case, we will inform the customer of the new information immediately after the error has been detected or The User may then confirm the order once again or withdraw from the contract.

6.1. Orders are processed during opening hours. It is also possible to place an order outside the times indicated as order processing times, if it is placed after the end of working hours, it will be processed the following In all cases, the Service Provider's customer service will confirm electronically when it will be able to process your order.

6.2. The general deadline for delivery of products in stock is 7 working days from the date of the If the product in question is not in stock, the delivery date will be the date stated in the order confirmation email.

6.3. On the basis of the sales contract, the Service Provider is obliged to transfer the ownership of the item, the User is obliged to pay the purchase price and take delivery of the item.

6.4. In the event of delay by the Service Provider, the User is entitled to set a grace If the seller does not perform within the grace period, the buyer has the right to withdraw from the contract.

6.5. The User may withdraw from the contract without notice

• the Service Provider has refused to perform the contract; or
• the contract should have been performed at the time agreed by the parties or at the time when the service was to be provided, and not at any other time, because of its obvious purpose. 

6.6. If the Service Provider fails to fulfil its contractual obligation because the product specified in the contract is not available and cannot be provided within the period indicated in the confirmation, it shall immediately inform the User thereof and immediately refund the amount paid by the User. 

Given that the Service Provider does not sell products to consumers, it is not possible to exercise the right of withdrawal under Government Decree 45/2014 (II.26.).

Incorrect performance

8.1. The debtor is in default if the service does not meet the quality requirements laid down in the contract or by law at the time of performance. The obligor is not in defect if the person entitled knew of the defect at the time of the conclusion of the contract or should have known of the defect at the time of the conclusion of the contract. 

Accessories warranty

8.2. In the event of defective performance by the Service Provider, the User may assert a claim for warranty against the Service Provider in accordance with the rules of the Civil Code.

8.3. The User may, at his/her option, make the following warranty claims: request repair or replacement, unless the fulfilment of the claim chosen by the User is impossible or would involve disproportionate additional costs for the company compared to the fulfilment of his/her other If the repair or replacement was not requested or could not be requested, the User may request a proportionate reduction of the price or have the defect repaired or replaced by another party at the expense of the undertaking or, as a last resort, may withdraw from the contract if the debtor has not undertaken to repair or replace the goods, cannot fulfil this obligation within a reasonable period or if the rightful claimant's interest in the repair or replacement has ceased. The User may transfer his right of warranty for accessories to another right, but the cost of such transfer shall be borne by the User, unless it was justified or the undertaking gave a reason for it.

8.4. The User is obliged to report the fault immediately after its discovery. At the same time, please note that you may no longer exercise your rights to claim for damages after the expiry of the one-year limitation period from the date of performance of the contract. 

9.1. The Service Provider may use an intermediary to fulfil its obligations. The Service Provider shall be fully liable for any unlawful conduct of the Service Provider, as if the unlawful conduct had been committed by the Service Provider.

9.2. If any part of these Terms and Conditions becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts shall not be affected.

9.3. If the Service Provider fails to exercise a right under the Rules, the failure to exercise that right shall not be deemed a waiver of that right. No waiver of any right shall be valid unless expressly stated in writing. The fact that the Service Provider does not strictly adhere to a material term or condition of the Terms and Conditions on one occasion does not imply a waiver of the right to insist on strict adherence to that term or condition in the future.

9.4. The Service Provider and the User shall try to settle their disputes amicably.

9.5. The Parties stipulate that the Service Provider's webshop is located in Hungary and its maintenance is carried out here. As the site can be visited from other countries, the users expressly acknowledge that the governing law in the relationship between the user and the Service Provider is Hungarian Law. 

9.6. The Service Provider does not apply different general terms and conditions of access to the products in the webshop for reasons related to the User's nationality, place of residence or domicile. 

9.7. The Service Provider shall not apply different conditions to the payment transaction for the payment methods accepted by it for reasons related to the nationality, residence or place of establishment of the User, the place of holding of the payment account, the place of establishment of the payment service provider or the place of issue of the cash substitute payment instrument within the Union. 

9.8. The service provider complies with REGULATION (EU) 2018/302 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 20 December 2018 on combating unjustified territorial restrictions of content and other forms of discrimination based on the nationality, residence or domicile of the customer within the internal market and amending Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC.

10.1.Our store aims to fulfil all orders with the right quality and to the full satisfaction of the If the User has a complaint about the contract or its performance, he/she may communicate it by telephone, e- mail or letter.

10.2. The Service Provider will investigate the oral complaint immediately and remedy it as necessary. If the customer does not agree with the handling of the complaint or if it is not possible to investigate the complaint immediately, the Service Provider shall immediately take a record of the complaint and its position on the complaint and shall provide the customer with a copy of the record.

10.3. The Service will respond to the written complaint in writing within 30 It shall give reasons for its rejection of the complaint. The Service Provider shall keep the minutes of the complaint and a copy of the reply for five years and shall present them to the supervisory authorities upon request.

11.1. Since solarandsolar.hu as a website is a copyrighted work, it is prohibited to download (reproduce), retransmit to the public, use in any other way, store electronically, process and sell the content of webshop.solarandsolar.hu or any part thereof without the written consent of the Service Provider.

11.2. Any material may be copied from the webshop.solarandsolar.hu website and its database only with written consent and with reference to the website.

11.3. The Service Provider reserves all rights to all elements of its service, its domain names, the secondary domain names formed with them, and its Internet advertising space.

11.4. It is prohibited to adapt or decrypt the content of the solarandsolar.hu website or parts thereof; to create user IDs and passwords in an unfair manner; to use any application that allows the webshop.solarandsolar.hu website or any part thereof to be modified or indexed.

11.5. The name webshop.solarandsolar.hu is protected by copyright, and its use, except for the reference, is possible only with the written consent of the Service Provider.

11.6. The User acknowledges that the Service Provider shall be entitled to a penalty in the event of unauthorized use. The amount of the penalty is HUF 60.000 gross per image and HUF 20.000 gross per word. The User acknowledges that this penalty is not excessive and browses the site with this in mind. In the event of copyright infringement, the Service Provider shall apply for a notarial certificate of fact, the amount of which shall also be charged to the infringing User. 

The privacy policy of the website is available on the following page: https://pvsolarstore.com/shop_help.php?tab=terms 

Budapest, 2023. 05. 25. 

https://pvsolarstore.com/ is a subsidiary company of Solar&Solar Trade and Service Company Limited Liability Company

Solar&Solar Trade and Service Company Limited Liability Company (herein after referred to  as the "data controller") is subject to the following information.

REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Regulation (EC) No 95/46/EC (General Data Protection Regulation) the following information is provided.

This privacy statement governs the processing of data on the following websites: https://pvsolarstore.com/

The privacy policy is available at: https://pvsolarstore.com/shop_help.php?tab=terms

Amendments to the Prospectus will enter into force upon publication at the above address.

THE DATA CONTROLLER AND ITS CONTACT DETAILS: 

Name: Solar&Solar Trade and Service Company Limited Liability Company

Seat: 1122 Budapest, Hajnóczy J. u. 11.

E-mail: webshop@solarand solar.hu

Phone: +36 70 501 6209

• "personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; 
• "processing" means any operation or set of operations which is performed upon personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or blocking;
• "controller" means a natural or legal person, public authority, agency or any other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of the processing are determined by Union or Member State law, the controller or specific criteria for the designation of the controller may also be determined by Union or Member State law; 
• "processor" means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller; 
• "recipient" means a natural or legal person, public authority, agency or any other body to whom or with which personal data are disclosed, whether or not a third party. Public authorities which may have access to personal data in the context of an individual investigation in accordance with Union or Member State law are not recipients; the processing of those data by those public authorities must comply with the applicable data protection rules in accordance with the purposes of the processing; 
• "data subject's consent": a freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she signifies, by a statement or by an act expressing his or her unambiguous consent, that he or she signifies his or her agreement to the processing of personal data concerning him or her; 
• "data breach" means a breach of security that results in the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise

Personal data:

a) be lawful, fair and transparent for the data subject ("lawfulness, fairness and transparency");

b) collected only for specified, explicit and legitimate purposes and not processed in a way incompatible with those purposes; further processing for archiving purposes in the public interest, scientific and historical research purposes or statistical purposes shall not be considered incompatible with the original purpose in accordance with Article 89(1) ('purpose limitation');

c) be adequate, relevant and limited to what is necessary for the purposes for which the data are processed ("data minimisation");

d) be accurate and, where necessary, kept up to date; all reasonable steps must be taken to ensure that personal data which are inaccurate for the purposes for which they are processed are erased or rectified without undue delay ("accuracy");

e) be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be kept for longer periods only if the processing of the personal data will be carried out for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1), subject to the implementation of appropriate technical and organisational measures as provided for in this Regulation to safeguard the rights and freedoms of data subjects ('limited storage');

f) be carried out in such a way as to ensure adequate security of personal data, including protection against unauthorised or unlawful processing, accidental loss, destruction or damage ("integrity and confidentiality"), by implementing appropriate technical or organisational

The controller is responsible for compliance with the above and must be able to demonstrate such compliance ("accountability").

4.1. DATA PROCESSING RELATED TO THE OPERATION OF THE WEBSHOP

4.1.1. The fact of collection, the scope of the data processed and the purpose of the processing :

Neither the username nor the e-mail address need to contain personal data.

4.1.2.    Stakeholders :

All users/customers registered in the webshop are concerned.

4.1.3.    Duration of processing:

The accounting documents (including general ledger accounts, analytical or detailed records) directly and indirectly supporting the accounting accounts must be kept for at least 8 years in a legible form, retrievable by reference to the accounting records.

4.1.4.    Deadline for deleting data :

By cancelling your registration immediately. The deletion of any personal data provided by the data subject shall be notified by the controller electronically, in accordance with Article 19 of the GDPR. If the data subject's request for erasure also includes the e-mail address provided by the data subject, the controller shall erase the e-mail address after being informed. Except in the case of accounting records, since pursuant to Article 169 (2) of Act C of 2000 on Accounting, these data must be kept for 8 years.

4.1.5.    The identity of the potential data controllers entitled to access the data, the recipients of the personal data:

Personal data may be processed by the sales and marketing staff of the controller, in compliance with the above principles.

4.1.6.    Description of data subjects' rights in relation to data processing:

• The data subject may request the controller to access, rectify, erase or restrict the processing of personal data relating to him or her, and
• object to the processing of such personal data; and
• the data subject has the right to data portability and the right to withdraw consent at any

4.1.7.      The data subject can initiate access to personal data, their deletion, modification or restriction of processing, data portability, objections to data processing in the following ways:

• by post to 2400 Dunaújváros, Farkas tanya                 address,
• by e-mail to info@pvsolarstor com,
• by phone to +36 70 325 2122.

4.1.8.    Legal basis for processing:

1. Article 6(1)(b) of the GDPR,
2. Electronic commerce services and information

Paragraph 13/A (3) of Act CVIII of 2001 on certain issues of social services (hereinafter: Elker tv.): the service provider may process personal data for the purpose of providing the service, which are technically necessary for the provision of the service.

are essential. The service provider must, other things being equal, choose and in any case operate the means used in the provision of the information society service in such a way that personal data are processed only to the extent strictly necessary for the provision of the service and for the fulfilment of the other purposes laid down in this Act, but only to the extent and for the duration necessary.

1. In the case of invoices issued in accordance with accounting legislation, Article 6(1) of the GDPR c).
2. In the event of enforcement of claims arising from the contract, Act V of 2013 on the Civil Code 6:22 [Limitation period]
   • Unless otherwise provided by this Act, claims shall be barred after five
   • The limitation period starts to run when the claim becomes
   • The agreement to change the limitation period must be in

• The agreement excluding the limitation period is null and

4.1.9.   Please note that

• the processing is necessary for the performance of the
• You must provide personal information so that we can fulfil your
• failure to provide the data will result in our inability to process your

 4.2 THE DATA PROCESSORS USED

 4.2.1. Supplier

4.2.1.1.     Activity performed by a data processor:

Delivery of products, transport

4.2.1.2.    Name of data processor:

companies engaged in the road haulage of goods and having a contractual relationship with the Data Controller.

4.2.1.3.    The fact of processing, the scope of the data processed :

Shipping name, shipping address, phone number, email address.

4.2.1.4.   The scope of what they eat:

All those requesting a home delivery are concerned.

4.2.1.5.    Purpose of the processing:

Delivery of the ordered product to your door.

4.2.1.6.    Duration of data processing, deadline for deletion of data:

It takes until the delivery is completed.

4.2.1.7.    Legal basis for processing:

Article 6(1)(b) GDPR.

4.2.2. Storage -service provider

4.2.2.1.    Activity performed by a data processor:

Hosting service

4.2.2.2.   Name and contact details of the data processor:

Unas Online Korlátolt Felelősségű Társaság 9400 Sopron, Kőszegi út 14.

+36 99 200 200

unas@unas.hu

4.2.2.3.   The processing and the fact and scope of the data processed :

All personal data provided by the data subject are stored in dat.

4.2.2.4.   Stakeholders:

All stakeholders using the website.

4.2.2.5.   Purpose of the processing:

Making the website available and running it properly.

4.2.2.6.   The duration of the processing, the time limit for deleting the data:

The data processing shall continue until the termination of the agreement between the data controller and the hosting provider or until the data subject's request for deletion to the hosting provider. 

4.2.2.7.   Legal basis for processing:

Article 6(1)(c) and (f) of the GDPR and Article 13/A(3) of Act CVIII of 2001 on certain issues of electronic commerce services and information society services.

 4.3. COOKIES

4.3.1Typical cookies for web shops are so-called "password-protected session cookies", "shopping cart cookies" and "security cookies", which do not require prior consent from the data

4.3.2.     The fact of processing, the scope of the data processed:

Unique identification number, dates, times

4.3.3.     Stakeholders :

All data subjects visiting the website.

4.3.4.    Purpose of the processing:

Identify users, register the "shopping basket" and track visitors.

4.3.5.     Duration of data processing, deadline for deletion of data:

4.3.6. The identity of the potential controllers who are entitled to access the data:

By using cookies, no personal data is processed by the data controller.

4.3.7.    Acknowledging the rights of data subjects in relation to data processing:

Data subjects have the possibility to delete cookies in the Tools/Settings menu of their browsers, usually under the Privacy settings.

4.3.8.    The right to data processing page:

The consent of the data subject is not required where the sole purpose of the use of cookies is to provide a communication over an electronic communications network or where the use of cookies is strictly necessary for the provision of an information society service expressly requested by the subscriber or user.

4.4. USE GOOGLE ADWORDS ADVERTISING 

4.4.1 The data controller uses the online advertising program "Google AdWords" and makes use of Google's conversion tracking service within its Google Conversion Tracking is an analytics service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

4.4.2 When you visit a website through a Google ad, a cookie is placed on your computer to track These cookies have a limited validity and do not contain any personal data, so the User cannot be identified by them.

4.4.3. When the User browses certain pages of the website and the cookie has not expired, Google and the data controller may see that the User has clicked on the

4.4.4. Each Google AdWords client receives a different cookie, so they cannot be tracked through AdWords clients'

4.4.5. The information, which is obtained through the use of conversion tracking cookies, is used to provide conversion statistics to AdWords customers who choose to track conversions. Clients are then informed about the number of users who click on their ad and are referred to a page with a conversion tracking tag. However, they do not have access to information that would allow them to identify any

4.4.6. If you do not wish to participate in conversion tracking, you can opt-out by disabling the option to set cookies in your You will then not be included in the conversion tracking statistics.

4.4.7. More information and Google's privacy statement can be found at:

https://policies.google.com/privacy?h l=hu

5.1. The fact of collection, the scope of the data processed and the purpose of the processing : 

5.2.    Stakeholders:

All data subjects concerned who shop on the website of the webshop and complain about quality. 

5.3.    Duration of processing, deadline for deletion of data:

Copies of the record, transcript and the reply to the recorded objection shall be kept for 5 years pursuant to Article 17/A (7) of Act CLV of 1997 on Consumer Protection. 

• The identity of the potential controllers of the data, the recipients of the personal data : Personal data may be processed by the sales and marketing staff of the controller, in compliance with the above 

5.5.     Description of data subjects' rights in relation to data processing :

• The data subject may request the controller to access, rectify, erase or restrict the processing of personal data relating to him or her, and
• may object to the processing of such personal data, unless
• the data subject has the right to data portability and the right to withdraw consent at any time 

5.6.  Access to, deletion, modification or restriction of processing of personal data, portability of data, protection against unlawful processing of data the person concerned can initiate an objection in the following ways:

• bypost to                           1122 Budapest, Hajnóczy u. 11.,
• bye-mail to                        webshop@solarandsolar.hu  e-mail address,
• by phone to                       +36 70 501 6209

5.7.    The data processing claim:

Article 6(1)(c) GDPR and Article 17/A(7) of Act CLV of 1997 on Consumer Protection.

5.8.    Please note that

• the provision of personal data is based on a contractual
• the processing of personal data is a precondition for the conclusion of the contract.
• You are required to provide personal information so that we can handle your
• failure to provide the data will mean that we will not be able to deal with your

6.1. If the data subject has any questions or problems when using our services, he or she can contact the  data  controller  by  the  means  indicated  on  the  website  (telephone,  e-mail,  social networking sites, etc.).

6.2. The Data Controller will delete the data provided in e-mails, messages, telephone, Facebook, etc., together with the name and e-mail address of the interested party and other personal data voluntarily provided by the interested party, after a maximum of 2 years from the date of the communication.

6.3. Information about data processing not listed in this notice is provided at the time of collection. 

6.4. In exceptional cases, the Service Provider shall be obliged to provide information, disclose data, hand over data or make documents available upon request of a public authority or other bodies authorised by law. 

6.5. In such cases, the Service Provider shall disclose personal data to the requesting party only to the extent and to the extent strictly necessary for the purpose of the request, provided that the requesting party has indicated the exact purpose and scope of the data.

7.1.        Right of access

You have the right to receive feedback from the controller as to whether or not your personal data are being processed and, if such processing is taking place, you have the right to access your personal data and the information listed in the Regulation.

7.2.    The right to rectification

You have the right to have inaccurate personal data relating to you corrected by the controller without undue delay at your request. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.

7.3.    The right to erasure

You have the right to have personal data concerning you erased by the controller without undue delay at your request, and the controller is obliged to erase personal data concerning you without undue delay under certain conditions.

7.4.  The right to be forgotten

If the controller has disclosed the personal data and is under an obligation to erase it, the controller shall take reasonable steps, including technical measures, taking into account available technology and the cost of implementation.

- in order to inform the data controllers that you have requested the deletion of the links to or copies or duplicates of the personal data in question.

7.5.    Right to restriction of processing

You have the right to have the controller restrict processing at your request if one of the following conditions is met:

• You contest the accuracy of the personal data, in which case the limitation applies for the period of time that allows the controller to verify the accuracy of the personal data;
• the processing is unlawful and you object to the deletion of the data and instead request the restriction of their use;
• the controller no longer needs the personal data for the purposes of processing, but you require them for the establishment, exercise or defence of legal claims;
• you have objected to the processing; in this case, the restriction applies for the period until it is established whether the controller's legitimate grounds prevail over your legitimate

7.6.    The right to data portability

You have the right to receive personal data relating to you that you have provided to a controller in a structured, commonly used, machine-readable format and the right to transmit such data to another controller without hindrance from the controller to whom you have provided the personal data.

7.7.    The right to protest

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data, including profiling based on the aforementioned processing.

7.8.    Objection in the case of direct acquisition

Where personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it relates to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data may no longer be processed for these purposes.

7.9.    Automated decision-making on individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which would have legal effects concerning you or similarly significantly affect you. The previous paragraph does not apply where the decision:

• necessary for the conclusion or performance of a contract between you and the controller;
• is permitted by Union or Member State law applicable to the controller which also lays down appropriate measures to protect your rights and freedoms and legitimate interests; or
• Based on your explicit consent

The controller will inform you without undue delay of receipt of the request, but in any event of the request

within 1 month of the date of the request.                   

following the above requests

If necessary, this period may be extended by 2 months . The controller will inform you of the extension of the deadline within 1 month of receipt of the request, stating the reasons for the delay.

If the controller fails to act on your request, it will inform you without delay and at the latest within one month of receipt of the request of the reasons for its failure to act and of your right to lodge a complaint with a supervisory authority and to seek judicial redress.

The controller and the processor shall implement appropriate technical and organisational measures, taking into account the state of the art and the cost of implementation, the nature, scope, context and purposes of the processing and the varying degrees of probability and severity of the risk to the rights and freedoms of natural persons, in order to ensure a level of data security appropriate to the level of risk, including, where appropriate:

a) the pseudonymisation and encryption of personal data;

b) ensuring the confidentiality, integrity, availability and resilience of the systems and services used to process personal data;

c) in the event of a physical or technical incident, the ability to restore access to and availability of personal data in a timely manner;

d) from data processing security to guarantee security brought to technical and organisational measures to regularly test, assess and evaluate their effectiveness. 

Where the personal data breach is likely to result in a high risk to the rights and freedoms of natural persons, the controller shall inform the data subject of the personal data breach without undue delay.

The information provided to the data subject shall clearly and prominently describe the nature of the personal data breach and provide the name and contact details of the data protection officer or other contact person who can provide further information; describe the likely consequences of the personal data breach; describe the measures taken or envisaged by the controller to remedy the personal data breach, including, where appropriate, measures to mitigate any adverse consequences of the personal data breach.

The data subject need not be informed if any of the following conditions are met: 

• the controller has implemented appropriate technical and organisational protection measures and these measures have been applied to the data affected by the personal data breach, in particular measures, such as the use of encryption, which render the data unintelligible to persons not authorised to access the personal data; 

• the controller has taken additional measures following the personal data breach to ensure that the high risk to the rights and freedoms of the data subject is no longer likely to materialise;
• information would require a disproportionate effort. In such cases the

the data subjects must be informed by means of publicly disclosed information or a similar measure must be taken to ensure that the data subjects are informed in an equally effective manner.

If the controller has not yet notified the data subject of the personal data breach, the supervisory authority may, after having considered whether the personal data breach is likely to present a high risk, order the data subject to be informed.

The data controller shall notify a personal data breach to the competent supervisory authority without undue delay and, if possible, no later than 72 hours after becoming aware of the personal data breach, unless the personal data breach is unlikely to pose a risk to the rights and freedoms of natural persons. If the notification is not made within 72 hours, it shall be accompanied by the reasons justifying the delay.

If the duration of the mandatory processing or the periodic review of its necessity is not specified by law, local government regulation or a binding legal act of the European Union, the controller shall review, at least every three years from the start of processing, whether the processing of personal data processed by the controller or by a processor acting on its behalf or under its instructions is necessary for the purposes of the processing.

The data controller shall document the circumstances and the results of this review, keep this documentation for ten years after the review and make it available to the National Authority for Data Protection and Freedom of Information (hereinafter referred to as "the Authority") upon request.

Complaints against possible infringements by the data controller can be lodged with the National Authority for Data Protection and Freedom of Information:

National Authority for Data Protection and Freedom of Information

Adress:                             1125 Budapest, Szilágyi Erzsébet fasor 22/C.

Mailing address:                1530 Budapest, PO Box 5.

Telephone:                       +36 -1-391-1400

Fax:                                 +36-1-391-1410

E-mail:                             ugyfelszolgalat@naih.hu

The following legislation has been taken into account in the preparation of this information: 

• REGULATION (EU) No 2016/679/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 20 June 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Regulation (EC) No 95/46/EC (General Data Protection Regulation) 27 April)
• Act C XII of 2011 on the Right to Informational Self-Determination and Freedom of Information (hereinafter: Info law.)
• Act CVIII of 2001 - on certain aspects of electronic commerce services and information society services (in particular 13/A) 
• Act XLVII of 2008 - on the prohibition of unfair commercial practices against consumers;
• Act XLVIII of 2008 - on the basic conditions and certain restrictions of economic advertising (in particular 6)
• Act XC of 2005 on Electronic Freedom of Information
• Act C of 2003 on Electronic Communications (specifically 155)
• Opinion 16/2011 on the EASA/IAB Recommendation on best practice in behavioural online advertising
• Recommendation of the National Authority for Data Protection and Freedom of Information on data protection requirements for prior information